Support

Draft – will be legally reviewed before release. The text describes how the app actually works, but it is not a final legal document. Details in square brackets will be filled in by the operator.

Write to us at jiri.schnapka@gmail.com. We usually reply within 2 business days. Don't include passwords or health details that aren't needed.

Sign-in

• The confirmation email didn't arrive: check your spam folder and tap Send again on the “Confirm your email” screen.
• Forgotten password: tap Forgot password on the sign-in screen. Open the link from the email on the iPhone with the app.
• Sign in with Apple with a hidden email: the account is tied to your Apple ID, not to the email – always sign in again with Apple.

Sync and offline

• Without internet you can train and log; changes are sent once you're connected. You can see the status in Profile → Account → Sync.
• On a new iPhone, sign in with the same account – history and progress download automatically.
• Before signing out, wait until everything is sent; the app warns you if something is missing.

AI coach

• A workout from the AI coach needs the internet. You can do an already built workout offline.
• When the AI limit is used up, you can do a saved workout; you can build a new one once the limit renews.
• When you report warning symptoms, the app deliberately won't build a workout.

Subscription

• Manage and cancel: Settings → Apple ID → Subscriptions.
• On a new device: Profile → Account → Premium → Restore purchases (signed in with the same account).
• Refunds: reportaproblem.apple.com.

Deleting your account and data

The steps are on the Account deletion page.